Refund Policy

The Woven Palace does not offer a “cash refund” policy. Refund may only be issued in exceptional cases to maintain a better customer relation. However, in case of unavailability of stock, or if the product is found to be in a defective conditionduring Quality Control and being the only piece available, gets removed from the order. Your refund will be credited back to your original method of payment within approximately two weeks of being processed. Depending on your bank, it may take up to two billing cycles for the credit to appear on your credit card statement. All shipping and handling costs are non-refundable.

We shall not entertain any claims pertaining to refunds in case the customer refuses to accept the parcel at the time of delivery. Instead, store credit shall be issued against the refused parcel once it reaches back to our stock.